On ordering from A1 Unlocking.co.uk you confirm your agreement to these Terms and Conditions.
Make sure your email address is correct when making your purchase and you can accept incoming email from . . .
&
Avoid AOL, Yahoo & Hotmail email - They tend to fail or delay.
Please check your spam/bulk/junk folder before emailing us as to why you have not received your user-name and password to enable you to access our unlock server @ www.imeicodes.co.uk and request your code.
Also check your spam/bulk/junk folder before emailing us regarding your unlock codes as they may of already been sent to you.
Accepted Methods of Payment:
We except Paypal and Nochex. Our account will show as A1UNLOCKING on your Debit/Credit statement.
Card payments can be made, (there is no need to sign up for a Paypal or Nochex account) using any of the following methods:-
- Visa
- Visa Debit
- Mastercard
- Switch
- Solo
- Most Debit/Credit cards accepted
Paypal and Nochex contact and order details are transmitted using SSL, the universally recognised security system for transmitting encrypted information over the Internet.
High encryption is used when details are submitted on these secure forms. Submitted details are not stored on our server.
Please note that Internet host IP addresses are recorded for security reasons when placing an order online.
Privacy Statement:
We will take all reasonable care to ensure that any details that you submit to us are kept secure.
The details that you submit to us will be kept to process orders only.
A1 Unlocking will not knowingly pass on any details we hold on customers or web site visitors to any third parties.
We protect the privacy of this personal information using highly secure protected servers.
We may use email addresses submitted to us to occasionally to notify you about new services and special offers we think you'll find valuable.
Waiting Times For Remote Server Unlock Codes Via IMEI:
Please try to be patient while your unlock code is processed.
Your code and input instructions will be emailed to you as soon as possible.
Please do not contact us to speed this process up, as we cannot affect waiting times.
Refunds:
We provide this service based on the details submitted by the customer.
No refunds are given on this service unless the codes are not found in our database.
Credits/logs are not transferable, we do not offer refunds in any circumstances for the credits/logs you purchase.
Once codes are requested and the status is changed to "pending", they cannot be canceled!
We do not take responsibility if a phones sim lock counter is blocked (wrong codes entered to many times), this is your own responsibility to check it before submitting the IMEI to our database.
It is your responsibility to submit the correct IMEI number, network & country your handset is locked to and handset type, if we send you a code you will not be refunded if the code then fails to unlock your handset.
Do not submit details of blacklisted phones, we are referring to phones which have been blocked by a network. This could be for non payment of the bill, or because it has been reported lost or stolen.
If your phone turns out to be barred once it has been unlocked, we CANNOT issue a refund and will not be held liable.
Please check that your phone is physically capable of using the carrier/network you want to unlock it for, for example, some US/Canadian phones like the Nokia 8390 will not work in other parts of the world. We cannot issue a refund if you cannot use a certain carrier/network once your handset is unlocked, for example, 3 (Three) SIM cards only work with 3G technology enabled handsets.
If for any reason the unlock codes are not located in our database then upon request we will issue a full refund via the original payment method, the reason for this is that you have the opportunity before a refund is automatically given to resubmit your handset's IMEI on the unlock server if you had made an error with your first entry, the handset's IMEI has to be correct for a code to be generated and can result in a no codes found senario and your credits/logs will be returned to your account at the unlock server.
Fraud:
A1 Unlocking.co.uk will not tolerate any attempts to obtain goods by fraudulent means.
Any fraudulent action will be reported to the relevant authorities.
Please note that Internet host IP addresses are recorded when placing an order online.
Disclaimer:
Nokia is a registered trademark of Nokia Corporation.
Nokia's product names are either trademarks or registered trademarks of Nokia.
This site is not affiliated with Nokia Corporation or any other major mobile phone company.
A1 Unlocking.co.uk is not responsible for any damage caused to your phone.
All orders are subject to our Terms and Conditions.